This policy explains what personal information is collected through this website and how it is used.

Who is responsible

Melanie Philippides Dip.Couns · melanieprsvp@gmail.com

What I collect

  • your name, email address and billing details when you place an order
  • what you write to me by email, including anything you share for the Q&A service
  • notes and audio summaries created as part of our work together

How I use it

Only to provide the service you have asked for: to arrange and hold sessions, to send you audio content and to keep the records I need for payments. Everything you share is confidential and is never sold or used for advertising.

Who else is involved

Payments are processed by PayPal and sessions are held on Zoom; each handles your data under its own privacy policy. The website is hosted on the elShop platform.

Your rights

You can ask to see, correct or delete the personal information I hold about you at any time by emailing melanieprsvp@gmail.com.

FAQ

Frequently asked questions

Yes. Everything shared is confidential, including what's written in emails, what is spoken of in the sessions and any audio content created. Confidentiality works both ways in our work together — I ask that you share nothing online. By purchasing sessions you are agreeing to this confidentiality agreement.

Online counselling and coaching for trauma recovery — helping you recover and rebuild yourself after a relationship with someone cluster B personality-disordered.
melanieprsvp@gmail.com
Details
Monday – Saturday, 8am – 7pm (UK time)
Sessions are held on Zoom — video or audio only.
Payment in British Pounds via PayPal.
Everything shared is confidential.
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